Privacy Policy

Privacy Policy

Introduction

Welcome to https://suet-ball-bird-feeder.feedersandmore.co.uk (hereafter referred to as “the Company,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from our users, in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA), including its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications, sign up for an account, or access our services as a registered user.
  • You visit our website, including browsing various pages, making purchases, or filling out forms.
  • We communicate with you via email, telephone, or text messages for marketing purposes, order updates, or customer support.

Personal Data Collection

We collect several types of personal data to enhance your user experience and provide quality services:

  • Account Information: This includes your name, contact details (email, phone number), password, and account settings preferences.
  • Payment Information: We process data related to your payment methods, billing addresses, and transaction history for secure online purchases.
  • Financial Information: We may collect financial records or bank account details for direct payments or financial transactions on our platform.
  • Purchase Information: Details about products purchased, order frequency, and shopping preferences are logged for internal analysis and personalized recommendations.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to provide personalized services and analyze trends.
  • Location Data: If you opt-in, we may collect your location information to offer location-based services or products.
  • Feedback: We encourage user feedback and reviews, which include personal details when provided.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may access your public profile information.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, server logs, and analytics tools, ensuring transparency in data collection practices.

Cookies

Our website uses cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as allowing you to navigate through pages.
  • Preference Cookies: Used to remember your preferences, like language or display settings.
  • Analytics Cookies: Help us analyze user behavior, track trends, and understand website performance.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  • Data related to purchases and orders may be kept for tax and accounting reasons.
  • User accounts remain active until deactivated by the user or deleted at their request.
  • We periodically review and delete unused or obsolete data, ensuring its secure erasure.

Security Measures

The security of your personal data is paramount. We implement robust security practices:

  • Employing encryption for data in transit and at rest to protect sensitive information.
  • Engaging reputable third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you and to know how it is being processed.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your personal data.
  • Restriction: Limiting the processing of your data under certain circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for use with another service provider.
  • Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.
  • Filing Appeals/Complaints: You have the right to lodge a complaint with a data protection authority in your country.

To exercise any of these rights, please contact our Data Privacy Team via email at [email protected] or through postal mail.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publishing. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions regarding privacy, data security, or to exercise your rights under this Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Data Privacy Team, Feeders and More, 123 Bird Street, Metro City, UK, Postcode XYZ123